How to stop robocalls about Google listings

It’s a question I receive quite frequently: Clients who say they¬†just got a call from someone saying their Google listing will disappear if they don’t do something RIGHT NOW. Or they are not appearing on Google. Or they can always rank no. 1 on Google. And they want to know if they need to respond to those calls.

Stop robocalls about Google fraudNow, thanks to Google, I have a new answer: Report these calls. They’re scams.

ZD Net reported in its May 24 newsletter that Google is taking legal action against several U.S. firms that make these calls. The Federal Trade Commission unsealed documents about the case earlier in May.

If you get one of these robocalls, you use this form to report the violation. You can bookmark the form so you can easily find it in the future.

Google also has updated its Google My Business (GMB) policies to include transparency requirements and guidelines for third parties that manage GMB listings for their clients.

Many businesses don’t realize they may have a problem with their My Business, Analytics, Webmaster Tools and other Google accounts until they switch companies that manage these accounts for them. It takes a lot of work and time to get things transferred correctly, and to ensure the business client owns the accounts — not an agency.

If you have questions or would like a review of your accounts, please contact Catena Creations. We can look at your setup and ensure that you, the client, own and manage the accounts that track your business.

Metamorphosis: Basking in the glow

A couple of weeks ago I had the pleasure of viewing the Metamorphosis exhibit at Lauritsen Gardens. I was fortunate enough to attend on the last Friday when the exhibit was lit up at night for a special “Art Aglow” show.

I bought a membership to Lauritsen Gardens that day, and made a donation as well. I did this in honor of my aunt, Barbara Stander, who had passed away earlier that week. She and her husband, Chuck, lived in Pensacola, Fla., and were avid gardeners. At one point, they had more than 400 varieties of roses in their yard and greenhouse. What better way to honor her memory?

I saw the exhibt by day, took a dinner break, then came back for the night show. It was fun and eerie both to see the conservatory lit up at night. Most of the sculptures were lit from underneath, giving visitors the best view of the hundreds of recycled objects used by Sayaka Ganz and Aurora Robson to create each sculpture. I’ve decided that next time I have insomnia, I’m going to go over these pictures and see how many objects I can find.

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New year, new direction, new website

Every business owner knows that it’s important to look back and see where you’ve accomplished, as well as look ahead to see where you’d like to go in the future.

One of the hazards of freelancing is the temptation to do ALL the things you can do just because someone asks for them. On the surface, it seems like you’re offering good service to your clients. But over time, you risk becoming a jack of all trades, master of none.

After evaluating the services we’ve been offering, Catena Creations has defined a new direction for 2018. Our core services will be:

Website design. First and foremost, we design great websites.We use WordPress to make sure our sites are user-friendly, secure and fully functional. We also make sure our websites have search engine optimization (SEO) techniques incorporated as we build our websites so our clients can be found online once their sites launch.

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